Privacy Policy

Last updated: 10 January 2023

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the website operated by Packed with Smiles.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Links to other websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Packed with Smiles

Packed with Smiles has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that Packed with Smiles shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Material and content on our site

We are the owner of all intellectual property rights on our site, and in the material published on the site. Protected by copyright laws, you must not use any content without written consent from the Board of Trustees.

Do not rely on information on this site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely and we do not guarantee that it is accurate, complete or up to date.


We reserve the right, at our sole discretion, to modify or replace these terms at any time. If a revision is material we will try to provide at least 10 working days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

There are other terms that may apply to you. Our Privacy Policy. Our Cookie Policy.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. In the event of such a breach, your right to use our site will cease immediately.

We are not liable for any loss or damage caused by the use of this service or any associated links or misrepresentations made by us or anyone else. 

Rules about linking to our site

You may link to our home page providing that it is done so legally, fairly and does not damage our reputation or lead to profit in any way. We do not endorse services. We reserve the right to withdraw linking permission without notice.

How to contact us and who we are is a site operated by Packed with Smiles. We are a registered charity in England and Wales, regulated by the Charity Commission, under charity number 1182038. Our registered office is at Unit 6, Imperial House, 46-48 Towerfield Road, Shoeburyness, Southend-on-Sea, Essex, SS3 9QT. To contact us, please email